It's the start of the new year, and after their busy festive period, the hotel has high hopes for the year ahead - looking at how they can improve all areas of their service.

Episode 1

Factual

Entertainment

The Savoy hotel... its very name synonymous with glamour and exclusivity. But what really goes on behind those famous revolving doors?

The Savoy

Series 1

Series 2

A fascinating glimpse behind-the-scenes at luxury hotel The Savoy.

It's Valentine's week at the Savoy and the hotel is preparing for one of the busiest and most profitable days of the year.

Episode 2

It is a busy week for the hotel as they host a series of BAFTA-related events that see a multitude of celebrity VIPs coming in and out of the hotel.

Episode 3

The hotel hosts its annual staff gala where the 600-strong staff can celebrate - but there is a crisis looming as news of Covid 19 starts to become a reality at the hotel.

Episode 4

The festive season is the most profitable time of year for the Savoy hotel. Across the hotel, every department is preparing for the rush and the hotel is fully booked.